What Documents You Should Receive When You Move In

Move-in day is easier when the paperwork is already organised. Since 1 May 2026, that paperwork matters even more because landlords now have to give tenants clearer written information about the tenancy and the wider private renting rules changed at the same time.

1. Start With The Tenancy Agreement Or Written Terms

You should have the tenancy agreement or the written tenancy information that sets out the key terms of the tenancy. For new private tenancies after 1 May 2026, the landlord must give certain written information explaining the core deal. If the tenancy is based on a spoken agreement, they still need to provide the key terms in writing.

This is the document you will come back to if you need to check rent dates, names on the tenancy, how the tenancy runs and what each side is responsible for.

2. You Should Know The Safety And Management Information

Tenants should know who manages the property, who to contact about repairs, and how out-of-hours issues are handled. If the property has gas, the landlord must give you the gas safety record before you move in or within 28 days of the check.

You should also be clear on alarms, access arrangements and how routine maintenance is reported.

3. Deposit Protection Information Still Matters

If you pay a tenancy deposit, you should receive the deposit protection information that explains how it is protected and what to do if there is a dispute. That remains one of the most important records to keep, especially if there is ever a disagreement at the end of the tenancy.

4. Know What Is Not Supposed To Happen Before You Sign

Under the new rules, a landlord or agent must not ask for, encourage or accept rent before both sides have signed the tenancy agreement. So if you are being pushed to transfer rent before signing, that is not something to treat as normal move-in paperwork.

After the agreement is signed, there is a separate pre-tenancy period where some rent can be requested before move-in, but the amount is limited under the current tenant guidance.

5. Some Checks Are Things You Provide, Not Things You Receive

For example, right to rent checks in England are checks the landlord or agent carries out using your documents. They are important, but they are not the same as the paperwork you should expect back as part of your move-in pack.

This article is for general information only and reflects GOV.UK tenant guidance reviewed on 4 June 2026. The exact documents and format can vary by tenancy, but the key written terms, safety records and deposit information should always be clear and easy to keep.